What we hold, what we never see, in plain statements.
No portal password, ever
There is no field for your GST portal password and no route that takes one. By default fynxIQ does not touch the portal: you upload the JSON and file there yourself. Portal access through a GST Suvidha Provider is built and not offered yet. Once it is, it is switched on one registration at a time, with the taxpayer’s own OTP, used once and never stored. It only reads, what it reads goes to your browser and is not kept, and Revoke deletes its session at once.
Two-step sign-in
Six digits from an authenticator app, or one of ten single-use recovery codes. Required of every practice owner before the firm board opens and of anyone who connects an assistant, and offered to everyone else in Settings. A new password is checked against known breaches before it is accepted.
Sessions you can see and end
Settings lists every browser signed in as you, with its address and when it was last used. End any one of them, or every one but this, in one click. Changing your password signs out every other one and disconnects every assistant you connected.
Rules decide; a model only explains
Whether a return can be filed is decided by fixed rules. The Ask box answers from your return’s own figures when you ask, and cannot clear a blocker or change a figure. Nor can an assistant you connect.
Assistants you connect read summaries
You can connect Claude, ChatGPT or another assistant to your own fynxIQ login, approving it on fynxIQ’s page, signed in here, so it never sees your password. It reads where the clients you can see stand, never a file, and does only the actions you tick: mark a period filed, make an upload link, send the reminder. Each call is logged without its words. What it reads goes to that assistant’s company under your account with them. Revoke it in Settings and it stops at once.
Secrets under a key of their own
A supplier’s email and phone, a notice’s notes and reply, your two-factor secret and portal access’s username and session are each sealed with a key of their own (AES-256-GCM), under a master key used for nothing else. When that key is changed, each is sealed again under the new one, and a contact or a notice still under a key no longer held is never written over. E-invoice and e-way bill credentials, if fynxIQ comes to take them, will be kept the same way, and the client can remove them.
Card details never touch our servers
Cards are entered in Razorpay’s own window. We keep the plan, the amount and Razorpay’s reference, and a plan starts only when Razorpay’s signed confirmation reaches us.
Deleting your data
From Settings, the owner takes everything out as one zip, then deletes the organisation. It is hidden at once and purged after seven days, and until then the owner can restore it. Payment records are kept, as the law requires.
Found something? Tell us first.
Write to official@fynxiq.com with “Security” in the subject. A person replies within one working day.